The modern ecommerce ecosystem demands flexibility: today you’re selling on Amazon, tomorrow you’re launching a Shopify site, and the day after, you’re expanding to eBay or connecting a TikTok Shop. But if you’re using different service providers for each task—FBA prep, website order processing, returns—your logistics can quickly descend into chaos. Coordinating between providers consumes time, unsynchronized systems lead to errors, and multiple contracts and pricing structures make costs unpredictable.
That’s why more and more brands are turning to 3PL providers that offer all-in-one fulfillment services for both DTC and Amazon FBA. A unified platform for all sales channels significantly simplifies operations, reduces costs, and improves customer service quality.
In this article, we’ll explore which fulfillment companies work with both Amazon and DTC, compare their approaches, and help you choose a reliable partner for your business.
Key Criteria for Choosing a 3PL Partner
- If you sell on Amazon, it’s crucial that the company understands its strict requirements—labeling, deadlines, packaging, pallets. Providers that offer FBA prep as a separate service are the preferred choice.
- Check how easily the provider can integrate with your current systems. A good 3PL offers ready-made integrations with all major platforms.
- Choose a company whose warehouse network covers your target markets.
- Certain product categories (such as food, cosmetics, electronics) require specific certifications and licenses. Make sure your potential partner has them.
- If you’re a new seller, avoid partners with high entry barriers.
- Watch out for hidden fees. A trustworthy company offers a transparent pricing structure.
- The more tasks your partner can handle, the easier it will be to scale your business.
Selling through multiple channels requires comprehensive inventory management, fast multichannel shipping, and strict compliance with each platform’s requirements. A company that handles both Amazon and DTC fulfillment allows you to unify all these processes into one streamlined, manageable system. This approach offers several clear advantages for your business:
1.1 A single warehouse for all channels
Working with a single partner allows you to use one inventory pool for Amazon, your own website, and other marketplaces. This significantly reduces the risk of stockouts or overstock, while minimizing logistics costs between warehouses. You can flexibly reallocate products between channels based on demand—all from one location.
1.2 A single management interface
When logistics are split between multiple providers, businesses have to work in different systems, manually reconcile stock levels, track order statuses, and maintain separate reporting for each channel. This not only increases the workload for your team but also raises the risk of errors. By working with a single fulfillment partner, you gain access to a unified management interface that lets you monitor inventory, order statuses, and product movement across all sales channels.
1.3 Unified quality standards
When fulfillment and FBA preparation take place in the same warehouse and are managed by a single team, the number of errors decreases, including:
- Incorrectly labeled products,
- Mixed-up bundles,
- Late shipments.
Your brand benefits from a consistent standard of service—no matter the sales channel.
1.4 Simplified communication
Instead of coordinating multiple contractors, dealing with changing points of contact, and managing conflicts between FBA operators and D2C fulfillment, you have one dedicated support team. This saves not only time but also spares your nerves—especially during peak demand periods.
1.5 More favorable terms
Most 3PL providers base their rates on volume and overall activity. By working with a single partner across all channels, you gain:
- volume discounts,
- simplified payment terms,
- reduced shipping costs,
- fewer fees for transfers between warehouses.
1.6 Fast scaling
When you launch a new sales channel—whether it’s selling on a new marketplace or a local website in another country—doing so with a single partner is much faster. You don’t have to search for a new prep center or onboard another fulfillment provider. Most of these companies already have international infrastructure and are ready to offer fulfillment for marketplaces and D2C orders across different regions without unnecessary hassle.
💡 CONCLUSION:
A single reliable partner that combines a prep center, fulfillment center, and multichannel integration is more than just convenient. For an online business, it’s a strategic advantage: reducing operational costs, improving service quality, and allowing you to focus on growing your business.
There are many fulfillment companies on the market, but not all of them offer both FBA preparation services and DTC order fulfillment. We have compiled a list of reliable partners that truly cover both areas and are well-suited for sellers operating across multiple channels.
2.1 Fulfillment-Box
Regional coverage: Europe, USA, Canada, Turkey, China. The company is actively expanding its network.
Services:
- FBA Preparation: labeling, packaging, shipping to Amazon
- Support for FBM and SFP
- D2C Fulfillment
- On-demand Services
- Returns Processing
- Dropshipping Support
- Legal Compliance in the EU: LUCID/EPR, VAT, WEEE registration
- Freight Forwarding
- Product Inspection in China
Fulfillment-Box specializes in a comprehensive logistics approach, combining warehousing, fulfillment services, and preparation of goods for Amazon FBA into a unified ecosystem. With warehouses located in key logistics hubs across Europe and the USA, the company ensures fast delivery, compliance with various marketplace requirements, and optimized logistics costs.
The main advantage of this 3PL company is a transparent pricing system and a personalized approach to each client. The provider charges no hidden fees and offers detailed reporting on all operations. Every client receives a dedicated chat and accessible support in four languages: English, German, Russian and Ukrainian.
2.2 ShipBob
Regional coverage: USA, Canada, United Kingdom, Europe, Australia
Services:
- FBA Prep Center
- FBM Order Processing
- Prime Order Fulfillment
- D2C and B2B Fulfillment
- Reverse Logistics
ShipBob continues to strengthen its position as one of the leading players in the fulfillment market. They offer scalable technology solutions for ecommerce businesses of all sizes.
With over 60 fulfillment centers worldwide, this 3PL provider helps brands position inventory closer to customers, enabling two-day delivery across the US and fast international shipping to 250+ countries. ShipBob’s proprietary technology combines order and inventory management, warehouse management, predictive data analytics, and optimized shipping solutions tailored for online businesses.
2.3 ShipMonk
Regional coverage: USA, Canada, Mexico, United Kingdom, Europe
Services:
- FBA Prep Center
- D2C Fulfillment
- FBM Order Processing
- Returns Handling
- Customs Order Fulfillment Center
- Hazardous Goods Transportation
- After-Sales Service
ShipMonk is one of the largest 3PL players in the US, with a growing international presence. The company operates more than 12 fulfillment centers located across the US (Florida, Pennsylvania, Texas, Nevada), Canada, Mexico, the UK, and the EU (Czech Republic). This distribution enables fast order processing — within 1 to 2 business days in most regions — and offers competitive shipping rates across North America and Europe.
ShipMonk focuses on DTC brands, online retailers, and sellers working with Amazon (FBM and FBA). The company’s fulfillment services are popular among merchants on Shopify, WooCommerce, BigCommerce, Amazon, Walmart, eBay, Etsy, and other platforms.
2.4 Red Stag Fulfillment
Regional coverage: USA
Services:
- FBA Preparation
- FBM and Prime Order Fulfillment
- D2C Fulfillment
- B2B and Wholesale Logistics
- Returns Processing
- Freight Transportation
- Large Item Delivery
Red Stag Fulfillment primarily focuses on heavy, bulky, fragile, or high-value items such as furniture, appliances, auto parts, sporting goods, pet products, electronics, and B2B shipments. The company also successfully serves DTC brands that value personalized service.
The main fulfillment centers are located in Knoxville, Tennessee, and Salt Lake City, Utah — enabling coverage across the entire United States with 1–2 day delivery. The company actively invests in expanding its facilities and automation, focusing on accuracy and reliability.
The main feature of this 3PL provider is written guarantees:
- 100% order accuracy (any mistake is compensated financially);
- 0% inventory loss (if an item is lost, the full value is refunded);
- 100% on-time shipments — otherwise, the company reimburses \$50 for each late package.
2.5 MyFBAPrep
Regional coverage: USA, Mexico, Canada, Europe
Services:
- FBA Prep center
- FBM and SFP order processing
- D2C Fulfillment
- B2B Fulfillment
- Reverse Logistics
- Temperature-controlled Logistics
- On-demand Services
MyFBAPrep originally focused exclusively on Amazon sellers (especially FBA and FBM). Over time, the company expanded its scope and now actively offers multichannel-fulfillment as well as support for B2B shipments.
MyFBAPrep manages a global network of over 100 warehouses totaling 85 million square feet of logistics space. This enables clients to access worldwide fulfillment with minimal costs for scaling their logistics. Many warehouses in the network are certified according to ISO 9001:2015, PCI, HIPAA, CMS Compliant, Organic, Six Sigma, and others.
2.6 AMZ Prep
Regional coverage: Canada, USA, United Kingdom, Europe, Australia
Services:
- FBA Preparation
- FBM and SFP Order Processing
- D2C Fulfillment
- Reverse Logistics
- Wholesale (B2B) Deliveries
- Temperature-controlled Warehousing
- Freight Forwarding
AMZ Prep was originally founded as a prep center for Amazon sellers, but today it offers a full range of 3PL services. Their clients include brands operating through Shopify, Amazon, Walmart, eBay, and other platforms.
The 3PL provider handles various product categories, including those requiring special storage conditions: since 2025, AMZ Prep has launched temperature-controlled warehouses that support delivery under Seller-Fulfilled Prime. The company’s warehouse network covers more than 50 locations across the USA, Canada, Australia, and Europe.
2.7 eFulfillment Service
Regional coverage: USA
Services:
- Prep Services for Amazon
- FBM Order Fulfillment
- D2C Fulfillment
- Returns Processing
eFulfillment Service is one of the oldest players in the outsourced fulfillment market in the USA. Founded in 2001, the company is based in Michigan, where its central fulfillment center is located. Despite not having a nationwide warehouse network, the 3PL provider successfully covers most of the US thanks to competitive shipping rates and high operational efficiency.
2.8 Fulfillment.com
Regional coverage: USA, Canada, United Kingdom, Europe, Australia
Services:
- FBA Preparation
- FBM Order Processing
- D2C Fulfillment
- Reverse Logistics
- Wholesale (B2B) Deliveries
Fulfillment.com serves clients in over 150 countries worldwide, providing both local deliveries and cross-border logistics. The company focuses on multichannel-fulfillment, catering especially to sellers on Amazon, eBay, Walmart, and other marketplaces.
It is a reliable partner for large DTC and Amazon brands that require a global fulfillment infrastructure, advanced technology solutions, and personalized service. However, for small businesses, the terms may be too demanding — both in terms of cost structure and minimum volume requirements. The minimum order volume is 1,500 orders per month.
2.9 Flowspace
Regional coverage: USA
Services:
- FBA Prep Center
- FBM Order Processing
- D2C Fulfillment
- Reverse Logistics
- Wholesale (B2B) Shipments
Flowspace operates a distributed network of over 150 warehouses, enabling fast nationwide delivery across the U.S. and flexible scalability based on demand. The company actively partners with major brands and serves as the official logistics partner for TikTok Shop in the United States.
Flowspace’s main advantage is its proprietary digital platform — a system that unifies inventory, order, and logistics management across all channels in a single interface. This provides businesses with full transparency and real-time control over their operations.
2.10 Shipfusion
Regional coverage: USA, Canada
Services:
- FBA Prep Center
- FBM Order Fulfillment
- D2C Fulfillment
- Reverse Logistics
- B2B Wholesale Fulfillment
- Freight Shipping
Since 2014, Shipfusion has been providing fulfillment services for major brands. The company operates four owned fulfillment centers in the U.S. and Canada — in Chicago, York (Pennsylvania), Las Vegas, and Toronto. With over 783,000 square feet of warehouse space, the company processes around 200,000 orders daily.
Shipfusion offers a full range of logistics services — from standard multichannel-fulfillment and FBA preparation to returns processing and B2B shipments. All operations are managed through the company’s proprietary technology platform, ensuring transparency, accuracy, and control at every stage.
💡 CONCLUSION:
Regardless of your business size, the 3PL providers listed above clearly show that a single fulfillment partner can successfully handle both Amazon FBA and DTC logistics — offering centralized management, fast delivery, and operational flexibility. The key is to choose a provider that aligns with your product profile, sales channels, and business goals.
Recommended reading ➡ How to Choose a 3PL Provider?
For Amazon sellers looking to scale beyond the marketplace, there is a built-in solution — Multi-Channel Fulfillment (MCF). This service allows you to use Amazon’s warehouses and logistics to fulfill orders from any sales channels: your own website, other marketplaces, or social media platforms. Essentially, Amazon becomes your fulfillment partner for all platforms.
How MCF works:
You send your products to Amazon’s warehouses (similar to FBA). From there, the inventory is used not only for Amazon orders but also for DTC, Shopify, eBay, Walmart, Etsy, and other sales channels. Amazon handles picking, packing, shipping, and tracking—regardless of where the order originated.
Advantages of MCF:
- Fast delivery speeds (sometimes even faster than Prime).
- Easy to get started — you’re already working with Amazon.
- Integration with Shopify, BigCommerce, and other platforms.
Disadvantages of MCF:
- No custom packaging — everything ships in Amazon-branded boxes.
- Returns and customer experience are managed by Amazon, not you.
- Costs can be higher than specialized 3PL providers, especially with high volumes of DTC orders.
- Amazon can change MCF access policies at any time.
💡 CONCLUSION:
MCF is a smart solution for small and medium sellers who already use FBA and want to simplify logistics across other sales channels. However, if you’re building a brand, it’s better to choose an independent 3PL provider that supports both FBA and D2C fulfillment.
Recommended reading ➡ Amazon MCF vs. 3PL
In the context of multichannel commerce, choosing a fulfillment partner becomes not just an operational decision but a strategic step that directly impacts the growth and sustainability of the business. Companies that handle Amazon FBA preparation and DTC order fulfillment services enable sellers to avoid fragmented logistics, simplify inventory management, and provide a higher quality of customer service.
When choosing a 3PL provider, consider not only the rates but also the infrastructure, technological maturity, flexibility during seasonal peaks, and their willingness to work with your sales channels. Ultimately, the right fulfillment partner is not just a service provider but a strategic ally in building a brand that customers choose not because of price, but because of trust.
1. Can one fulfillment center handle both FBA and DTC?
Yes, many modern 3PL companies operate using a hybrid model, handling orders from Amazon (FBA, FBM, SFP) as well as directly from websites, marketplaces, and B2B platforms. This approach allows businesses to centralize logistics and simplify inventory management.
2. What are the advantages of having a single 3PL partner for both Amazon and DTC?
A single 3PL partner for both Amazon and DTC orders provides centralized inventory and order management, reduces operational costs, and simplifies accounting. This speeds up order processing, improves delivery accuracy, and allows flexible business scaling across multiple channels with one reliable provider.
3. What services does an FBA prep center provide?
Prep centers ensure that products meet Amazon’s requirements to avoid penalties and delays. Their main services include labeling and applying barcodes (FNSKU), quality and packaging integrity checks, repackaging, kitting, palletizing, and document preparation.
4. What happens if the 3PL warehouse is full or unavailable?
Reliable 3PL providers forecast warehouse capacity in advance and offer alternative locations. Some automatically redistribute inventory between warehouses. Before partnering, make sure to ask your potential provider how they handle peak demand periods.
5. How to choose a reliable 3PL partner?
Choose a 3PL provider with experience in your sales channels, a modern technology platform, good warehouse coverage, and transparent pricing. It’s also important that they offer reliable customer support, flexibility during seasonal peaks, and have positive client reviews.
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