Skip to main content
How to choose a 3pl provider (Den richtigen Fulfillment Anbieter finden)

Today, more and more people are doing their shopping online. And this is a great advantage for any online retailer. As the volume of orders grows, so do the sales - and with them, the overall effort. As online store orders increase, your warehouse becomes smaller and smaller, and you spend more time than average receiving, packing, and shipping goods, as well as managing returns. Your logistical and personnel possibilities are exhausted. The most important resource is stretched to the limit - your time. This is the appropriate moment to start looking for a third party logistics provider. But which one is the most suitable one, and how can it be recognized? We'll explain in this little piece how to choose a 3pl provider and what to look for in potential candidates.

1. Scope of services

Working together with a third party logistics provider has a lot of advantages. 3pls offer their assistance in usual fulfillment tasks. They will receive your merchandise at their fulfillment centers and store them temporarily, usually not longer than 1 month. They will receive orders from your buyers, pack and prepare them, and send them to the customers. Some providers additionally offer management of customer service. These are the basic services that every 3pl must be able to perform very well.

That's why when choosing a 3pl provider, you should look not only at the basics, but also at what additional services 3pl candidates offer. Even if you don't need them now, they can be useful later. Check to see if the provider's services are adaptable if your business evolves in one direction or another.

For example, Fulfillment Box offers additional, non-standard services on request. This helps to successfully solve a large number of different problems.

2. Technology

Many 3pl providers provide technology solutions to connect the online marketplaces directly via digital interfaces. This allows a merchant to fully integrate and automate logistics. By automating the transfer of order data from the store system to the storehouse, fulfillment can be started without delay to enable fast delivery - without the online retailer having to intervene.

With regard to technical integration, however, it is necessary to examine exactly which functions are available. Above all, real-time restock is very advantageous and helps to avoid stock-outs. In addition, the replay of shipment data in the online store should function smoothly so that full transparency is made possible for sel