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Courier Services in Germany

The Courier, Express and Parcels (CEP) market in Germany is considered one of the largest in the European region. Over the past decades, it has experienced impressive growth, with revenues of 26 billion euros in 2022 These impressive figures were achieved thanks to the growing e-commerce market and the influence of strong and innovative courier services in Germany. In 2021 alone, they delivered 4.2 billion parcels.

Each of these companies has its own advantages and disadvantages. We will help you understand their features and provide our own experience of working with each of the services so that you can make the right choice.

1. Market Leaders in Parcel Delivery in Germany: An Overview

Whether you are a business or an individual, understanding the characteristics of each courier service will help you save time, money, and ensure seamless delivery in Germany and beyond. In the German parcel market today, seven delivery services have taken the lead: DHL, DPD, GLS, UPS, Hermes, FedEx, and Kühne & Nagel. Let's take a closer look at each of these companies and determine their strengths and weaknesses.

1.1. DHL Group

DHL Group is one of the world's best international courier services, providing a wide range of services for both domestic and international shipments. With over 600,000 employees in more than 220 countries worldwide, they ensure reliable and fast delivery. In Germany alone, DHL delivers 6.7 million parcels daily.

The company started offering international delivery services in 1970. Given its leading position in the global parcel market, DHL Group can be considered the best international courier service in Germany today.

DHL invests in delivery innovations and actively participates in initiatives to reduce its environmental impact. This makes it not only a reliable partner for businesses but also a responsible organization acting in the interest of a sustainable future.

AdvantagesDisadvantages
Global Worldwide CoverageHigh Delivery Costs
Quality ServiceDelays in Resolving Some Issues
Parcel Insurance of up to 500 Euros
Wide Range of Services: From Express Delivery to Standard Options
Fast Delivery Times
Economical Options for Small Items
Innovative Tracking Technologies
Environmental Responsibility

DHL delivery methods:

  • DHL Paket - Domestic parcel shipments.
  • DHL Express - Express delivery service for the fastest possible delivery of cargo and parcels worldwide.
  • Warenpost (in cooperation with Deutsche Post) - a service that offers fast and economical delivery of small items.

DHL rates

You can find domestic shipping rates here.

You can find international DHL shipping rates here.

Delivery times

Delivery times may vary depending on the urgency and destination. Standard delivery takes 1-2 business days within Germany, 2-3 days across Europe, and 2-6 business days to other countries.

With DHL express delivery, parcels are delivered the next business day throughout Europe or within 2-3 business days outside of it.

Tracking system

DHL provides customers with an innovative tracking system that allows them to monitor the movement of their shipments from pickup to delivery. Access to the tracking system is conveniently available through the company's website or mobile app, where customers can simply enter their tracking number and obtain delivery progress information.

The DHL tracking system allows for complete control over shipments. Customers can easily determine the expected delivery date, track its status, and receive email or SMS notifications.

1.2. DPD (Dynamic Parcel Distribution)

DPD is the second-largest international courier service in Germany, owned by the French company La Poste. It provides a wide range of delivery services for both business clients and individuals in over 220 countries worldwide. In 2022, DPD delivered approximately 2.1 billion parcels to its customers around the world.

One notable aspect of DPD's parcel delivery company is its focus on innovation and high-quality customer service. Among the company's innovative solutions, contactless delivery stands out. This option allows customers to make a deposit and receive their parcel without the need for personal contact. This is particularly relevant in modern times when safety and convenience are of the utmost importance.

AdvantagesDisadvantages
Flexible delivery optionsHigh delivery costs on weekends
Parcel insurance up to 520 euros